As the primary airport rail connection between Narita International Airport and central Tokyo, the Narita Express (N’EX) offers travelers a fast, comfortable journey into the heart of the city. For first-time visitors, understanding how to purchase and reserve tickets for this essential train service can help ensure a smooth arrival experience. This guide covers everything you need to know about the Narita Express, whether you’re booking ahead online or buying tickets at the airport before boarding.
Introduction to Narita Express
What is the Narita Express (N’EX)?
Operated by JR East, the Narita Express is a limited express train that connects Narita International Airport with major stations in Tokyo and beyond. Designed with travelers in mind, the trains offer multilingual electronic displays, spacious seating, and dedicated luggage storage, making them especially convenient for those carrying suitcases.
Train routes and destinations
From Narita Airport, the N’EX reaches Tokyo Station in approximately 60 minutes. The line also extends to other key destinations such as Shinjuku, Shibuya, Ikebukuro, Yokohama, and Ofuna. Trains typically depart once or twice per hour, depending on the route and time of day.
Photo for illustrative purposes
Ticket options
Standard vs. Green Car
The Narita Express offers two classes of service to suit different travel preferences:
- Standard Car: Comfortable reclining seats are arranged with three seats on one side of the aisle and two on the other.
- Green Car: First-class seats afford more space and legroom, with two seats on either side of the aisle.
All seats on the Narita Express are reserved, so you’ll need to select a specific seat when purchasing your ticket.
Using a Japan Rail Pass for Narita Express
Travelers with a Japan Rail Pass can ride the Narita Express at no additional cost. However, a seat reservation is still required. To reserve your seat, simply present your JR Pass at any JR ticket office before boarding. Reservations are free of charge for pass holders.
N’EX TOKYO Round Trip Ticket
If you don’t have a Japan Rail Pass and know you’ll be taking the N’EX both to and from Narita Airport, the N’EX TOKYO Round Trip Ticket is a convenient and cost-saving alternative. It’s valid for 14 days and you don’t need to fix a return date at the time of purchase. Moreover, you can get off at other stations within the greater Tokyo area. This ticket can be purchased online or at all three terminals of Narita Airport. All people with non-Japanese passports are eligible.
How to buy and reserve tickets
At Narita Airport
The most common way to purchase Narita Express tickets is directly at the airport after you arrive. Here’s how:
- After clearing customs, follow the signs to the JR East Travel Service Center or JR ticket office, located in both Terminal one and Terminal two.
- You can purchase your ticket from the counter, where English-speaking staff are available to assist you.
- Alternatively, if the lines are long, consider using one of the multilingual ticket machines nearby.
Ticket counters usually accept both cash and credit cards, while machines may have more limited payment options.
Online reservation options
To save time upon arrival, you can book your Narita Express tickets in advance using the following steps:
- Visit the JR East website at the following link for easy online booking.
- Create an account.
- Search for trains departing from Narita Airport to your chosen destination.
- Select your preferred date, time, and seat.
- Pay by credit card to complete your reservation.
- You’ll receive a reservation confirmation, which you can exchange for a physical ticket at any JR ticket office once you’re in Japan.
Practical tips
Timetable and choosing the right train
When planning your Narita Express departure time, keep the following in mind:
- Be sure to allow enough time for immigration, customs, and baggage claim, which typically takes 60-90 minutes after landing.
- Check your arrival terminal and confirm which N’EX station is closest.
- Consider your final destination in Tokyo to choose a train that stops at the most convenient station for you, such as Shinjuku or Tokyo Station.
Photo for illustrative purposes
Avoiding lines during peak hours
To reduce waiting time at the airport ticket counters:
- Consider booking your tickets online in advance, if possible.
- If purchasing at the airport, avoid peak arrival times (usually mid-afternoon to early evening).
- Have your destination information ready before approaching the counter.
- Use the ticket machines for a quicker alternative to the service desk.
The Narita Express offers a reliable and comfortable way to begin your time in Japan. With your tickets secured in advance—or purchased efficiently at the airport—you’ll be ready to hit the ground running in Tokyo
Final thoughts
Booking your Narita Express ticket in advance—whether online or at the airport—can make your arrival in Japan smoother and more stress-free. With reserved seating, luggage space, and convenient connections to central Tokyo, the N’EX is one of the best ways to start your Japan adventure comfortably and confidently.
