- Understanding Japan Wireless and Pocket WiFi
- Why choose Japan Wireless?
- How to reserve and apply for Japan Wireless
- Picking up your Japan Wireless device
- Using your Japan Wireless Pocket WiFi
- Returning Your Japan Wireless Device
- Pro tips for a hassle-free experience
- What travelers are saying: real reviews of Japan Wireless
- How to extend your Japan Wireless plan
- Wrap up
You hold up your phone, expecting instant internet access—only to realize nothing is loading. Panic sets in. No Google Maps, no translation apps, no way to share your adventures. Let’s be honest—traveling without internet is like trying to navigate a new city without a map.
You’ve just landed in Japan, still buzzing with excitement at the thought of exploring the neon-lit streets of Tokyo or the serene temples of Kyoto. But now, you’re completely disconnected. Trying to navigate a foreign place without internet can feel overwhelming. That’s where Japan Wireless comes in—making sure you stay connected from the moment you arrive.
In this article, we’ll guide you through how to apply for and receive Japan Wireless before your trip, so you can skip the stress and focus on enjoying Japan.
Stay online in Japan: a simple guide to getting Japan Wireless “Pocket WiFi”

Photo for illustrative purposes
Staying connected while traveling in Japan is essential, whether you need to use maps, check translations, or share your experiences on the internet. Japan Wireless offers one of the best portable WiFi router services, ensuring tourists stay online seamlessly. This guide will walk you through the entire process—from application to pick-up—so you can get your Japan Wireless device hassle-free.
Understanding Japan Wireless and Pocket WiFi
Think of Japan Wireless as your ultimate travel companion, offering seamless internet access wherever you go.
Japan Wireless is a service that provides portable Wi-Fi routers, commonly known as “Pocket WiFi,” to tourists visiting Japan. These devices offer internet access throughout the country. Compared to international roaming or SIM cards, Pocket WiFi is an affordable and convenient alternative for travelers.

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Why choose Japan Wireless?
Japan Wireless is a great choice as it offers various plans tailored to different needs. It offers unlimited data, high-speed connectivity, and the flexibility to pick up and return the device at multiple locations. Not only this, you can also have the device delivered to your hotel. Hence, this service makes it easy to stay connected during your entire trip.
The table below highlights why Japan Wireless is a top option compared to SIM cards and roaming data.
Feature | Japan Wireless | SIM Card | Roaming data |
---|---|---|---|
Unlimited data | Yes | No | No |
Multiple users | Yes | No | Yes |
Easy setup | Yes | Requires settings | Yes |
Cost-effective | Yes | Varies | Expensive |
Device sharing | Yes | No | Yes |
How to reserve and apply for Japan Wireless
Applying for Japan Wireless is as simple as booking a hotel room online. Here’s what you need to do.
Visit the Japan Wireless website
Head over to the Japan Wireless official website and choose your Pocket WiFi plan based on your travel dates and data needs.
Select your plan
Japan Wireless offers different rental plans. Choose the one that best fits your data usage and trip duration.
Enter your details
Fill in the required details, like:
- Travel dates
- Pickup and return locations
- Personal information (name, email, phone number)
Payment and confirmation
Once you’ve selected your plan and provided details, proceed with payment. Japan Wireless accepts credit cards and some online payment platforms. After payment, you’ll receive a confirmation email with the details of your booking.
Picking up your Japan Wireless device
Japan Wireless offers multiple pickup options for your convenience.
Airport pickup
Airport pickup is the most common option for tourists arriving in Japan. Japan Wireless provides pickup at major airports, including Narita, Haneda, Kansai, and Chubu Centrair.
Tips for Smooth Airport Pickup
- Ensure your flight details are correct while booking.
- Check the airport counter’s operating hours.
- Bring a copy of your confirmation email for verification.
Convenience store pickup
For those who want extra flexibility, Japan Wireless allows pickup at designated convenience stores, like Lawson, 7-Eleven, and FamilyMart.
Receiving your Japan Wireless device at your hotel
If you prefer a relaxed start to your trip, Japan Wireless can deliver your Pocket WiFi to your hotel. Until you arrive, the hotel reception will hold the device for you.
Tips for Hotel Pickup
- Use your hotel’s full name and correct address while booking.
- Inform the hotel in advance that you’re expecting a package.
- Ask for the package upon check-in if the staff doesn’t mention it.
Using your Japan Wireless Pocket WiFi
Once you have your device, setting it up is quick and easy.
Unbox and power on
Your package will include everything you need to get started:
- Pocket Wi-Fi router unit
- Power bank (extra batteries are not included for Okinawa deliveries)
- USB cable and AC adapter (plug-in)
- A user manual
- Pre-paid and self-addressed return envelope
- Travel pouch
After you unbox it, turn on the device and wait for it to initialize.
Connect to the Wi-Fi network
Next, connect your device to the Wi-Fi network. For that:
- Find the Wi-Fi network name (SSID) on the device screen or manual.
- Enter the provided password to connect.
Start browsing
Once connected, enjoy fast and unlimited internet throughout Japan!

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Returning Your Japan Wireless Device
At the end of your trip, returning your device is just as easy as picking it up.
Use the prepaid envelope
Japan Wireless provides a prepaid return envelope in the package. Place the device and accessories inside and seal it securely.
Drop it off at the airport, post office, or convenience store
If leaving Japan via an airport, drop the envelope in a designated mailbox.
You can also return it at post offices or selected convenience stores before your departure.
FAQ: Returning your Japan Wireless device at the hotel
Since Japan Wireless offers the option to have the device delivered to your hotel, a common question is whether you can return it there as well. To clear up any confusion, here’s an FAQ directly from their website.
- Question: Can I return the package at my hotel?
- Answer: No, hotel staff may mistakenly send it via cash-on-delivery, incurring additional charges. Therefore, hotel returns are not accepted.
Unfortunately, returning the device directly to the hotel isn’t an option. However, rest assured that the alternative return methods are just as easy and straightforward, so you can focus on enjoying your trip until the very end.
Pro tips for a hassle-free experience
To make the most of your Japan Wireless service, don’t forget to keep in mind the pro tips for a hassle-free experience.
Reserve early
Japan Wireless devices can run out during peak travel seasons, so book at least one month in advance.
Carry a portable charger
While Japan Wireless devices have good battery life, carrying a power bank ensures uninterrupted connectivity throughout the day.
Make sure your battery is full before heading out
Japan Wireless devices have great battery life, but it’s still important to make sure your device is fully charged before you head out for the day to avoid any interruptions.
Avoid overheating
Pocket WiFi devices can overheat with continuous use. Turn it off when not in use to extend battery life.
Use airplane mode on your phone
To save battery and avoid roaming charges, keep your phone in airplane mode and rely solely on the Pocket WiFi.
What travelers are saying: real reviews of Japan Wireless
Curious about how Japan Wireless has made travel easier for others? Here’s what fellow travelers have to say about their experiences with the service. From seamless connectivity to hassle-free returns, these reviews highlight the convenience and reliability that make Japan Wireless a top choice for staying connected during your trip to Japan.
One reviewer said:
“The device worked perfect, with fast Wi-Fi and very good mobile net connecting all the time.”
They used it during a February trip to Japan, connecting two mobiles effortlessly, and praised the unlimited data with Premium Wi-Fi, easy hotel delivery, and simple return process, vowing to use it again.
A second reviewer said:
“Premium Wi-Fi ordered through Japan Wireless was convenient and reliable with strong coverage.”
They appreciated the convenience of hotel delivery before check-in, consistent performance with 3-4 devices connected, and the straightforward mailbox drop-off at Haneda airport, regardless of device type.
Here’s what a third reviewer had to say:
“I’ve been using Japan Wireless since 2019, and the service is always amazing and hassle-free.”
They highlighted the improved speed and battery life of newer adapters, along with flawless delivery, setup, and return experiences, ensuring they’ll return to the service for future trips.
How to extend your Japan Wireless plan
Need more data or extra time in Japan? If you find that your original plan doesn’t meet your data needs or you’re staying in Japan longer than expected, Japan Wireless makes it easy to extend your rental period. Here’s how you can do it.
Log into your account
If you have created an account during your initial booking, log in to the Japan Wireless website to access your reservation details.
Contact customer support
If you’re unable to extend the plan through your account, Japan Wireless offers customer support via email or chat. They can help you extend the rental period or upgrade to a plan with higher data limits.
Request an extension before expiration
To avoid any disruption in service, it’s advisable to request an extension at least 24-48 hours before your original rental period expires. This ensures your Pocket Wi-Fi remains active and connected.
Pick up your extended device
Suppose you are at a new location, Japan Wireless can also arrange for an updated device, if necessary, for the extended period. Make sure to provide the correct pickup location when asking for an extension.
By planning ahead and staying on top of your rental period, you can ensure that you remain connected throughout your stay in Japan without any interruptions.
Wrap up
Having Wi-Fi for tourists is crucial when exploring Japan, and Japan Wireless offers a reliable, convenient, and affordable solution. Whether you pick it up at the airport, hotel, or a convenience store, following this guide will ensure a smooth experience.
With Japan Wireless set up before your trip, you won’t have to worry about getting lost in translation, missing directions, or struggling to stay connected. Instead, you’ll be free to focus on what matters—enjoying every moment of your journey. Don’t leave your internet access to chance—get Japan Wireless and travel with peace of mind.
Umami bites is here to make your Tokyo experience effortless and unforgettable. If you found this guide useful, reach out to us for more insider tips, and get ready to explore Japan like a pro!